Those Listening Outcomes associated with the process of hearing are explained.

Listening Outcome H1: Focus Attention on the Right Things

Listening Outcome H2: Don’t Get Distracted

Listening Outcome H3: Hear the Message Accurately

Listening Outcome H4: Engage in Appreciative Listening

The specific “Skills for Success” associated with each of the above Hearing Outcomes are described, and a series of individual and group activities that assist students in developing their listening effectiveness is provided. The chapter concludes with a brief self-assessment.