ABSTRACT

After reading this chapter you should be able to:

Understand the basic components of organizational design.

Learn about the key organizational designs used by multinationals, namely the export department, international division, worldwide product and geographic structure, matrix and transnational structures with special emphasis on emerging markets.

Appreciate some of the key approaches to coordinating units within a multinational.

Learn about global and virtual teams.

Appreciate the importance of knowledge management to multinationals.