It is clear from our discussions with organizations that a new role needs to be defi ned for HR. But this is not in our view a matter of radical transformation from the current situation. Rather, we see an evolutionary process of embedding some recent changes to the activities of the function, whilst at the same time moving into new areas. More work it seems has been done on structures and processes than on skills and capabilities. We believe that this should be rebalanced, but it is not a question of either or – rather and, and.