ABSTRACT
What counts in business is what can be counted. If not entirely true, it’s still a good principle to have in mind. What you count, how you count it and how you interpret it once you’ve counted it underpin any good business decision. This is certainly the case with introducing Smart Flexibility. All the business benefits highlighted so far are measurable. This applies to both the hard measures (like property costs) and the softer measures (like work-life balance).
