ABSTRACT

Wise managers think ahead. Whether proposing a new product or process, a change of management or the purchase of a new building or IT system, the project should start with an objective agreed with committed stakeholders, an unambiguous definition, scope, plan, risk assessment, budget accepted by all parties, and prepared resources led by an empowered individual and project team supported by a trusted information system. In their own words this is what managers say when reflecting on their experience. In effect so say many books, textbooks, government reports and company guides in stating what is required to have the best chance of successful results.