Julie is meeting Carol Marcus, her supervisor, to prepare a bill for a client. Julie had worked for three weeks at Everyday Events Corporation. So far, her first job after graduating is going well. A good letter of recommendation from Carol would be a plus when Julie moves on to her next job. Carol is making sure that Julie develops expertise in all phases of the event planning process, from negotiating a contract with small businesses or large corporate clients, to budgeting, purchasing, and running events. Carol told Julie that if her next job review is a good one, she would consider assigning Julie full responsibility for the company picnic for a large corporate client.

During the meeting, Carol uses an awards dinner to explain billing procedures. Carol shows Julie the list of charges for menu items. “What are these two sets of numbers?” asks Julie, pointing to charges for wine, beer, and mixed drinks. “Oh,” says Carol, “we have an ‘A’ and ‘B’ list of charges for alcohol, depending on the client. This client is charged the ‘A’ list.”

Over the next six weeks, Julie helps run three events. Although she works different jobs at each event, she always helps with set-up. At the third event, Julie notices that all three events have the same brands for soda, wine, beer, and mixed drinks. “How is the ‘B’ list different from the ‘A’ list?” Julie asks Dana, who is setting up drinks. Dana replies, “It’s the same thing we serve for the ‘A’ list. It’s different price lists for different customers.”