ABSTRACT

In 1961(a) Urwick suggested that the delivery of training and the transference of knowledge was an almost 'natural' consequence of consulting work and, therefore, an inevitable by-product of management consultancy. He stated:

The long term objective of all management consultancy is education.

He qualified that statement by stating that:

The only complete management consulting job is the management consulting job that leaves the client's managerial staff re-educated, alive, educating themselves.

This may have been a somewhat personal view of the work of consultants but the transference of skills and knowledge remains today, as it has always been, a central tenet of consultancy work (Obolensky 1998a).