Aim of this Chapter … to discuss two of the four “new” skills that need to be broadly used by the entire management team. They are the ability to create a learning, teaching and experimenting culture. The second skill is the ability to model the correct behaviors. Without these two skills, it is not practical to have even a Management 2.0 system. If you strive to be Management 3.0, you will need to be not just competent but very accomplished at these two skills. Paradigm shift no. 10

To learn effectively in a business environment, you must be able to not only comprehend the technical information, you must be able to apply it. Listening and regurgitating back information is not learning.