In the remaining chapters, I discuss ‘actor’ perceptions in more detail. The intentions are: to show the specific tensions that have emerged over the last few years; to assess how actors have been affected by structural constraints and to evaluate the power that actors are able to exert in these circumstances. This chapter explores the practices and values of estate managers participating in the policy process. The perceptions of front-line housing staff working for the council on the CEI estates provide several insights: a perspective on the politics of organisational change; an indication of the extent to which actors’ views shape the housing renewal process; and an indication of how policies emanating from the centre of an organisation are acted upon at the periphery.