ABSTRACT

Dr. Deming would end his seminars and workshops with the words, “I have done my best.” This did not mean that he had covered all the material in his Fourteen Points, but that he had totally immersed himself. Each week, over and over, he would hammer away and push himself beyond all human endurance to reach out one more time. He gave of himself all too often and sometimes must have felt that he gave too much to the world and not enough to his own family. All great men must at times feel this tug-of-war, as only one who is at the fulcrum can. Dr. Deming knew, as the curtain was drawing to a close, perhaps for the last time, that his words were not hollow. They had conviction and a power to them that is difficult to describe.