ABSTRACT
Tushman (1979) argues that in order to be effective in their respective missions, subunits within organizations must be able to attend to and deal with work-related uncertainty. To do this, subunits must be able to gather, process, and export information as well as receive feedback from different information sources (see also Driver & Streufert, 1969; Katz & Kahn, 1966; March & Simon, 1985; Thompson, 1967).
