Little is known about the characteristics of VR service users in the United Kingdom.

There are no published data from the private sector on the health condition, demographic

or occupational status of service users. Some public sector programmes have occasionally

collected data, but, by and large, information on service users has to be extrapolated

from the characteristics of IB claimants. There is a serious research omission. Anyone

out of work and experiencing health and employment problems is likely to fall within

one of three groups:

1 likely to spontaneously return-to-work, that is, without any assistance;

2 unlikely to return-to-work in any circumstance; and

3 only likely to return work if given VR support.