Classroom management, as we use the term, includes all the organizational and procedural measures that keep a class moving along. Like any class on the ground, an online class can get out of hand if you don’t manage it properly. Facilitation is defined as the way in which an instructor interacts within the online classroom to set things in motion and to respond to students, creating successively greater opportunities for engagement with the course. In this chapter, we’ll look at record keeping, class communications and participation, facilitation of both asynchronous and synchronous discussion, different approaches to facilitating discussion, providing feedback, and arrangements for team teaching. Chapter 12 will deal with special issues, such as student behavior problems.