ABSTRACT
Over 25 years later, productivity remains a focal national, industrial, and organizational priority and its importance will only continue to grow. The availability and cost of resources, both human and tangible, continue to exert mounting pressure on all industries. The demand to do more or produce more with fewer resources has put productivity improvement at the apex of many
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organizational strategic plans. In particular, the rapid integration of technology and automation of the workplace paired with a relatively imbalanced ratio of older workers phasing out of the workforce to younger workers entering the workforce raises questions regarding how to optimize productivity (Kudyba & Diwan, 2002).
