This book concerns the capacity of voluntary and non-profit organizations (VNPOs) for innovation in public services. Its specific focus is the personal social services (PSS) in the UK. Broadly this includes support services to children and their families, the care of adults with special needs (such as elderly people or people with learning disabilities), and services which span both these groups (such as those for people with a need which is not age-specific, such as cerebral palsy).