ABSTRACT

Today’s business world requires new approaches towards Strategic Performance Management. The wrong approach will often drive dysfunctional behaviour and jeopardize performance.Three key components of this problem are an incomplete picture of the strategy (the strategy trap), the wrong performance measures (the measurement trap), and the wrong approach towards managing performance (the Performance Management trap). This book will outline how you can avoid these traps and provide you with the necessary tools to become a truly performance-driven organization.