ABSTRACT

A business analyst looking for business cases in logistics doesn’t have to look very far: forecasting will be on top of the list and all sorts of optimization strategies of the supply chain will also emerge during a brainstorming session. The operations management scope for Business Intelligence (BI) is so large someone may have to dedicate an entire book to it. I list the frequently asked business questions I have encountered during my practice and work out a few of them to illustrate the added value of BI for operations management.