ABSTRACT

All organizations make at least some decisions that hurt their employees and cause some level of distress or disruption. For instance, jobs may need to be cut or high performance levels may be demanded. Without recognition of emotions, however, organizations cannot deal effectively and humanely with the pain caused (Frost, 2003). Organizations that understand this and attend to keeping their environments emotionally healthy will create less emotional pain and reap more productive work behavior. Moreover, organizations that have this understanding, and also value having a culture that is emotionally constructive, can create organizational behavior that contributes to employees’ emotional health.