ABSTRACT
It is widely recognised that the training and development of staff has a vital role to play in any organisation’s attempt to improve its environmental management. The need for employee training per se will typically be expressed in corporate environmental statements or in textbook principles of good environmental management. 1 However, detailed discussions of how an organisation might assess its training and development needs in this area are much thinner on the ground. This chapter attempts to set out a number of different ways in which an organisation could conduct an analysis of environmental training needs and improve its delivery of training in this area. Throughout the discussion, due consideration is given to the likely constraints that organisations might experience in implementing such approaches. To further ground the discussion in a practical context, we provide a case study of an organisation that has undertaken such an analysis. We will begin by reviewing some of the general requirements for a systematic approach to the management of training and the identification of training needs.