ABSTRACT
This chapter considers the impacts of some major interventions, and the different kinds of responses they receive from universities. For a significant part of his career, Roger Brown occupied a position on the boundaries between the institutional and the central levels of authority and decision-making in higher education. When system-wide quality assurance arrived in the UK with the creation of the Council for National Academic Awards (CNAA) in the late 1960s, authority remained clearly vested in the academic profession. Central to the CNAA was the operation of a system of subject committees and boards with memberships drawn from all parts of the higher education sector, universities as well as polytechnics and colleges. In the UK, the student voice speaks to quality assurance, and the published outputs of quality assurance speak to students. In speaking to quality assurance, data from the National Student Survey are routinely referred to in quality reviews.
