ABSTRACT
The tensions and pressures facing contemporary organisations mean that they have to respond to many uncertainties. For example, business drivers for change, competitors and new entrants to the market (see Chapter 2, ‘Position’). Creating an accommodation strategy for a constantly changing business environment requires a methodology that can anticipate such uncertainty. Also, as we discuss in Chapter 5, ‘Process’, the world of work is changing and new generations of workers demand more flexibility and changing patterns in the utilisation of space. Places must adapt to this shift in emphasis from the traditional office, with individual workers undertaking process work, to a more collaborative dynamic environment with people interacting on an ad-hoc basis. As we discuss in this chapter, Generation Y demands more of a blurring of boundaries between work and living and some developers are successfully responding to these shifts.
