ABSTRACT
Rapid advances in the field of information and communication technology (ICT) have served to usher in what many refer to as the “information age” (Keohane and Nye 1998; Fuchs 2007; Castells 2011). Accordingly, through the use of technologies such as computers, mobile devices, and the Internet, citizens today are able to access information on a scale that is without historical precedent. As they relate to government, the implications of such developments are considerable because of the scope with which they stand to affect the way public organizations operate (Weerakkody and Dhillon 2008; Bannister and Connolly 2011). To this end, perhaps one characteristic of public organizations most affected by ICT and the dawning of the information age is their transparency.
