ABSTRACT
Over the past few decades, there has been a significant amount of research conducted on various forms of aggression in the workplace. This can take a vast array of forms ranging from very subtle behaviours such as uncivil behaviours (Cortina, 2008) to very overt behaviours such as acts of physical violence (Leblanc & Kelloway, 2002). Moreover, these behaviours may differ based on their persistency, such as bullying (Samnani & Singh, 2012), their target, such as racial or sexual harassment (Krings & Facchin, 2009), or simply their nature/content, such as ostracism (Balliet & Ferris, 2013). There has been some debate on some of the challenges associated with construct conceptualisation, contextualisation, and operationalisation of related areas of research such as abusive supervision, workplace incivility, and workplace victimisation (see Spector, 2011). Nevertheless, the current chapter focuses on any such social behaviour that is negative and unwanted by the target.
