ABSTRACT

This chapter explores the notion of disability management within the context of Australia's largest provider of disability management services, Commonwealth Rehabilitation Service (CRS) Australia. Disability management practice integrates traditional approaches to vocational rehabilitation with employer's strategic approaches to workplace health and safety. Addressing risk and disability within the workplace is increasingly becoming a necessity for business, particularly with an ageing population and the growing incidence of chronic disease. The National Committee of Enquiry into Compensation and Rehabilitation in Australia (NCECRA), rehabilitation was defined to include the medical, social and psychological needs of the person, not just those related to employment. In an effort to address unemployment of people with a disability and an ageing population and in response to observations such as that from the Organisation for Economic Co-operation and Development (OECD), there has been significant change to welfare in Australia over the last 20 years.