ABSTRACT

The concept of change is not a new one. Indeed change has always been recognised as necessary and inherent to all aspects of organisational life. However, the last decade has, for most organisations, been a time of totally unprecedented and seemingly ever accelerating change highlighting even more the need to analyse and understand the change. Coping with change has become another element in organisations' battle to compete, thereby focusing attention on the need to manage change effectively. Although all the organisations undertake at some point of their life cycle a big or small scale change project, from the restructuring of a department to a merger and acquisition initiative, there isn't much evidence regarding the success or failure rate of these programmes.