ABSTRACT

In Armstrong's view (1995), personnel management is essentially about the management of people in a way that improves organisational effectiveness. He further stresses that personnel management has gone through several stages in its evolution due to environmental and people factors, before reaching the present stage which he calls, 'human resource management, phase two (the 1990s)' (ibid). He also concedes that the development of personnel management and the context within which it operates has led to the belief that HRM as an alternative is a better way of managing people.