ABSTRACT
With a leading position in various international rankings, Taiwan utilized information and communication technologies (ICTs) and initiated its electronic government (e-government) programs as responses to the trend of government reinvention in the mid-1990s. The status quo of the computer and Internet penetration has provided a sound foundation for implementing various e-government programs since the mid-1990s. Although Taiwan has begun its journey into the realm of e-governance, emerging issues such as the “digital divide,” digital opportunity, privacy, and security have also received substantive attention and resources from its government to ensure that necessary legal, regulatory, and administrative measures are taken. It remains challenging to guarantee that information and communication technologies have transformed governments. In addition to introducing the e-government background, this chapter outlines the key programs, analyzes representative cases, and sheds light on the next generation of e-government programs and e-governance development in Taiwan.
