ABSTRACT
The preceding chapters in this volume take as their point of departure the empirical question of whether it is possible to document the presence of organizational learning in the public sector. The answer is clearly answered and it is answered in the affirmative—organizational learning can be shown to exist in the public sector. It needs to be stressed that this is an answer of no small import, for the research to date in the area of organizational learning has been almost exclusively conducted within the private sector. Organizational learning has been a concept applied in the area of organizational analysis for the past forty years. Yet, the direct and systematic assessment of organizational learning in the public sector has been virtually nil.
