ABSTRACT

Interactivity is very important for museums; museum visitors frequently report being more engaged with the museum’s exhibit when they have opportunities for interaction (Falk & Dierking, 2000). These interactions can take a variety of forms, such as conversing with docents or other visitors about the exhibits, manipulating the museum’s artifacts in some way (by touching or turning, for instance), paging through a flipbook or gallery guide while touring the museum, or learning from multimedia kiosks and other information stations available in the galleries. The appropriate use of interactive technologies of all types in museums involves many issues (e.g., interactives should be integrated within exhibits so that they augment but do not detract from the visitor’s experience); and many have written about the issues of constructing interactives, incorporating them into exhibits, and measuring their impact on the museum visitors (Boehner, Gay, & Larking, 2005; Economou, 1998; Evans & Sterry, 1999; Milekic, 2000; Paterno & Mancini, 2000; Wakkary & Evernden, 2005).