ABSTRACT

ABSTRACT: This study is an inter-subject laboratory experiment focusing on the influence of perceived performance on task satisfaction. The sample consisted of 131 students solved standardized computer word-search puzzles, for which they received feedback, and responded to items from a task satisfaction scale. Feedback was given randomly, regardless of the actual accuracy in solving the puzzles, and created an impression of below-average, average or above-average performance. The results showed that an impression of above-average performance led to greater satisfaction than an impression of average or below-average performance. There was no difference between the groups with average and below-average performance. The study provides evidence regarding causality in the relationship between performance and satisfaction.