This book looks at service innovation, service industries, and innovation performance in services.

It seeks a broader explanation and understanding of services, service innovation and its performance, and the future of service innovation in different service industries. In addition, it discusses service domination in the big economies around the world and how that was created and supported by service innovation.

The book will be useful for academics interested in service innovation as well as practitioners in the service business.

chapter 1|16 pages

What is service?

chapter 2|11 pages

What is innovation?

chapter 3|9 pages

Innovation in service

chapter 4|16 pages

Service innovation performance

chapter 5|48 pages

The future of service innovation