Randy Fujishin’s Natural Bridges in Interpersonal Communication, Second Edition is a concise, practical, and reader-friendly book that introduces students to the basic concepts and skills of interpersonal communication.

The book presents the fundamental tools necessary to effectively communicate in face-to-face and online interactions in personal and professional life settings. Fujishin’s approachable writing style engages students, inviting them to consider how best to approach their own opportunities to communicate with others. New to this edition, each chapter includes a discussion of foundational research, with suggestions for further reading and online resources.

This textbook is designed for Communication Studies, Business, and Career and Trade courses at the community college and four-year university level.

Online instructor materials that accompany the book include an instructor manual, sample exams, and a sample class schedule.

chapter 1|23 pages

Interpersonal Communication

Building Bridges to Others

chapter 2|24 pages


Seeing the Best in Others

chapter 3|21 pages

Verbal Communication

Saying the Best to Others

chapter 4|24 pages

Nonverbal Communication

Showing the Best to Others

chapter 5|22 pages


Understanding Others

chapter 6|23 pages


Sharing with Others

chapter 7|21 pages


Enlarging Others

chapter 8|24 pages

Conflict Management

Collaborating with Others

chapter 9|25 pages


Joining with Others

chapter 10|22 pages

Workplace Communication

Working with Others