German Business Situations is a handy reference and learning text for all who use or need spoken German for business.
Over 40 situations are simply presented, including
* basic phone calls
* leaving messages
* making presentations
* comparing, enquiring, booking
selling techniques
With full English translations and usage note, German Business Situations will help you to communicate confidently and effectively in a broad range of everyday business situations

part I|44 pages

On the telephone

chapter 1|3 pages

Making an enquiry

chapter 2|6 pages


chapter 3|2 pages

Making an appointment

chapter 4|2 pages

Invitation to attend a meeting

chapter 5|3 pages

Apologizing for non-attendance

chapter 6|2 pages

Making a complaint

chapter 7|3 pages

Reminder for payment

chapter 8|2 pages

Enquiry about hotel accommodation

chapter 9|2 pages

Changing an appointment

chapter 10|1 pages

Informing of a late arrival

chapter 11|3 pages

Ordering a taxi

chapter 12|2 pages

Checking flight information

chapter 13|2 pages

Booking a flight

chapter 14|2 pages

Thanking for hospitality

chapter 15|3 pages


chapter 16|3 pages

Travel enquiries

chapter 17|2 pages

Arranging delivery of goods

part II|67 pages

Face to face

chapter 18|2 pages

Arriving for an appointment

chapter 19|2 pages

Arranging further contacts with a company

chapter 20|3 pages

Presenting a proposal

chapter 21|2 pages

Exploring business collaboration

chapter 22|3 pages

At the travel agent's

chapter 23|2 pages

Checking in at the airport

chapter 24|2 pages

Checking in at a hotel

chapter 25|2 pages

Checking out of a hotel

chapter 26|2 pages

Ordering a meal in a restaurant

chapter 27|2 pages

Verifying a bill

chapter 28|3 pages

Drawing up a schedule of visits for reps

chapter 29|2 pages

Conducted visit of a department

chapter 30|3 pages

Informal job interview

chapter 31|6 pages

Formal job interview

chapter 32|3 pages

Planning a budget

chapter 33|2 pages

Organizing a product launch

chapter 34|3 pages

Contacting official agencies

chapter 35|7 pages

Presenting company policy

chapter 36|2 pages

Visiting the bank manager

chapter 37|2 pages

Selling a service to a client

chapter 38|2 pages

Selling a product to a client

chapter 39|2 pages

Giving an informal vote of thanks

chapter 40|4 pages

Discussing contracts

chapter 41|2 pages

Meeting a visitor at the airport