Terrorism threats and increased school and workplace violence have always generated headlines, but in recent years, the response to these events has received heightened media scrutiny. Critical Incident Management: A Complete Resource Guide, Second Edition provides evidence-based, tested, and proven methodologies applicable to a host of scenarios t

The Nature of Critical Incidents. First-First Responders. Stages, Phases, and Strategies. Tactical Leadership. Seven Critical Tasks . NIMS and ICS. Hazardous Materials and Weapons of Mass Destruction. Critical Incident Stress. Emergency Operations Center. The Executive Policy Group. Appendix A: ICS Task Checklists. Appendix B: EOC Task Checklists. Appendix C: Using the DOT Emergency Response Guidebook. Index.