Quality Management System Handbook for Product Development Companies describes a systematic approach for quality management and continuous improvement via a formal management system.� The approach centers on a high-level process for defining a QMS � from essential prerequisites to improvement mechanisms. The book outlines the five major QMS

Introduction. Phase I: Plan. QMS implementation planning. QMS documentation planning. Phase II: Define. Defining organizational processes. Quality practices. Phase III: Refine. Quality management system refinement. Phase IV: Deploy. QMS deployment. Phase V: Improve. Continual improvement