Medicine is one of the oldest professions; in common with law, it tends to complicate or mystify its writings by persistent use of obscure jargon. However, an increasing number of lay workers, including administrators, practice managers, medical secretaries, lawyers, social workers and care assistants, are required to be able to interpret medical records, reports and prescriptions. This book unlocks the mystery of medicine for all those whose work involves the use of medical terms, whether in hospital or general practice, or as health authority employees. It will meet the needs of most as a quick, accurate reference source for fundamental anatomical, physiological, clinical and pharmacological terms.

How to use this handbook. A general introduction to facilitation skills. How groups work. Making meetings more effective. Qualities, skills and opportunities. References.