First Published in 2016. Routledge is an imprint of Taylor & Francis, an Informa company.

chapter |6 pages


part |2 pages

PART I The Credit Management Function

chapter 1|20 pages

Credit Past and Future

chapter 2|22 pages

The Financial Effects of Credit Management

chapter 3|34 pages

Credit Policy and Organisation

part |2 pages

PART II Credit Terms and Conditions of Sale

chapter 4|22 pages

Credit Terms and Conditions of Sale

part |2 pages

PART III Assessing Credit Risk

chapter 5|50 pages

Assessing Risks in Trade Credit

chapter 6|26 pages

Credit Ratings and Risk Categories

chapter 8|18 pages

Insolvency Warning Signs

part |2 pages

PART IV Sales Ledger

chapter 9|22 pages

Sales Ledger Administration

chapter 10|28 pages

Computer Systems for Credit Management

part |2 pages

PART V Cash Collection

chapter 11|50 pages

Collection of Trade Debts

chapter 12|26 pages

Telephone Collection

chapter 13|8 pages

Using Collection Agencies

chapter 14|24 pages

Planning, Measuring and Reporting Debtors

part |2 pages

PART VI Credit Insurance

chapter 15|22 pages

Domestic Market Credit Insurance

chapter 16|14 pages

Export Credit Insurance

part |2 pages

PART VII Export Credit and Finance

chapter 17|50 pages

Export Credit and Collections

chapter 18|12 pages

Export Finance

chapter 19|22 pages

Foreign Exchange

part |2 pages

PART VIII Consumer Credit

chapter 20|36 pages

Retail Credit Management

chapter 21|30 pages

Consumer Credit Law

part |2 pages

PART IX Commercial Credit Law

part |2 pages

PART X Credit Services

chapter 24|6 pages

Invoice Financing

chapter 25|20 pages

Credit Cards

chapter 26|28 pages

Sales Finance and Leasing