Recent financial crises and other high-profile mismanagement cases have brought a spotlight to the quality of leader character in the business sector. Leadership in Practice is the first book to provide an authoritative collection of cases to engage students interested in the importance of the character of business leaders.

The authors have compiled a collection of cutting-edge cases and readings, situating them within a theoretical landscape, so students are familiarized with the concepts as they move through the text. The cases cover a wide range of successful businesses—from the NFL to Apple—and include notable controversies, such as those surrounding Enron and Volkswagen. Alongside exclusive interviews and insights into the value of leadership character at individual, team, organizational and societal levels, the book includes learning objectives and discussion questions to facilitate lively debate and interaction in the classroom.

This volume will be a valuable supplement for students and instructors in any leadership class as well as researchers and practitioners interested in exploring case studies that illuminate the nature of leadership in a business setting.

chapter |7 pages


ByGerard Seijts, Karen MacMillan

part I|81 pages

Leadership at the Individual Level

chapter 1|11 pages

The Cross-Enterprise Leader (Reading)

ByMary M. Crossan, Jeffrey Gandz, Gerard Seijts

chapter 2|13 pages

Developing Leadership Character (Reading)

ByMary M. Crossan, Jeffrey Gandz, Gerard Seijts

chapter 3|3 pages

Bob Franklin

“Fish or Cut Bait?”
ByMary M. Crossan, W.J. Furlong

chapter 4|11 pages

Sophia Tannis

The European Transfer
ByGerard Seijts, Kanina Blanchard

chapter 5|8 pages

Michael Boulos

A Career Derailed
ByGerard Seijts, Kanina Blanchard

chapter 6|6 pages

Good Leaders Never Stop Learning (Reading)

ByGerard Seijts

chapter 7|3 pages

Why Vulnerability Leads to Great Leadership (Reading)

ByGerard Seijts

chapter 8|7 pages


Candour through Social Media 1
ByCharlice Hurst, Karen MacMillan, Thomas Watson

chapter 9|6 pages

Deconstructing Donglegate

Lessons from an HR Fiasco (Reading)
ByCharlice Hurst, Karen MacMillan, Thomas Watson

chapter 10|7 pages

Somebody Stop the Radio Star

Jian Ghomeshi at the CBC 1
ByKaren MacMillan, Meredith Woodwark

part II|57 pages

Leadership at the Team Level

chapter 11|13 pages

Altagas Ltd.

Forrest Kerr Hydroelectric Project
ByGerard Seijts, Karen MacMillan

chapter 12|22 pages

The Christchurch Earthquake and Crusaders Rugby (A)

ByMurray J. Bryant, Brad Evans

chapter 13|10 pages

Learning from Boardroom Perspectives on Leader Character (Reading)

ByGerard Seijts, Jeffrey Gandz, Alyson Byrne, Mary M. Crossan

chapter 15|3 pages

The NFL Should Value Character as Much as Talent (Reading)

ByGerard Seijts

part III|93 pages

Leadership at the Organizational Level

chapter 16|2 pages

Craig Kielburger

Rescue Mission Accomplished?
ByMary M. Crossan, Mark Reno

chapter 17|13 pages

Apple (A) 1

ByMary M. Crossan, Thomas Watson

chapter 18|16 pages

Apple (B) 1

ByMary M. Crossan, Thomas Watson

chapter 19|15 pages

Boldly Go

Character Drives Leadership at Providence Healthcare
ByMary Weil, Chitra P. Reddin

chapter 20|8 pages

Rogue Learnings (Reading)

ByGerard Seijts

chapter 21|10 pages

Enron Explained (Reading)

ByGerard Seijts

chapter 22|10 pages

The Cultural Battle of the Australian Army*

ByGerard Seijts, Jana Seijts, Paul Bigus

chapter 23|8 pages

ING Direct Canada

Are You Suffering?
ByGerard Seijts, Andy Holloway

part IV|80 pages

Leadership at the Societal Level

chapter 25|3 pages

Rising Costs of Bad Leadership (Reading)

ByGerard Seijts

chapter 26|5 pages


Introducing Leadership Competencies, Character and Commitment 1
ByGerard Seijts, Jeffrey Gandz, Mary M. Crossan

chapter 27|16 pages

Maple Leaf Foods, Inc. (A)

The Listeriosis Crisis
ByJeffrey Gandz

chapter 28|16 pages

Iceland’s Landsbanki Islands hf

Where To From Here? 1 (Abridged)
ByMurray J. Bryant, Gerard Seijts, Michael R. King

chapter 29|9 pages

The Ivey Interview

Steinthór Pálsson (Reading)
ByThomas Watson

chapter 30|9 pages

CivicAction (A)

Launching a Multi-Stakeholder Initiative
ByJean-Louis Schaan, Gerard Seijts

chapter 31|16 pages


Ela Bhatt
BySonia Mehrotra, Oana Branzei

chapter |5 pages


ByGerard Seijts, Karen MacMillan