ABSTRACT

In today's turbulent business environment, maintaining and optimizing retail strategies are of crucial importance. Retail Marketing is a complete guide to how retailing works in the non-food sector.

Focusing on operational applications of retailing, this textbook puts students on the inside track to success in the fast-moving retail industry. This new edition offers an integrated approah to internet and cross-channel retailing and adds new material on lost sales and market research in addition to coverig new research.

Retail Marketing is a comprehensive textbook for students in this area and provides the perfect overview for anyone interested in this vital industry.

chapter |1 pages

Introduction

ByF.W.J. Quix, R.P. van der Kind

part 1|140 pages

Description of the industry

chapter 1|30 pages

Retail marketing

ByF.W.J. Quix, R.P. van der Kind

chapter 2|36 pages

Goods retail: the classification criteria

ByF.W.J. Quix, R.P. van der Kind

chapter 3|22 pages

The retail in international perspective

ByF.W.J. Quix, R.P. van der Kind

chapter 4|50 pages

Trends in retail towards 2020

ByF.W.J. Quix, R.P. van der Kind

part 2|60 pages

The market strategic process in retail

chapter 5|12 pages

The strategic process in retail

ByF.W.J. Quix, R.P. van der Kind

chapter 6|22 pages

A closer look at the strategic process in retail

ByF.W.J. Quix, R.P. van der Kind

chapter 7|24 pages

Dynamics of retail

ByF.W.J. Quix, R.P. van der Kind

part 3|66 pages

External analysis

chapter 8|24 pages

Environmental exploration

ByF.W.J. Quix, R.P. van der Kind

chapter 9|40 pages

Competitor analysis

ByF.W.J. Quix, R.P. van der Kind

part 4|67 pages

Internal analysis

chapter 10|6 pages

The sales concept in the commercial retail function

ByF.W.J. Quix, R.P. van der Kind

chapter 11|20 pages

Sales from the perspective of the establishment

ByF.W.J. Quix, R.P. van der Kind

chapter 12|20 pages

Sales from product groups

ByF.W.J. Quix, R.P. van der Kind

chapter 13|19 pages

Profitability

ByF.W.J. Quix, R.P. van der Kind

part 5|118 pages

Translation from analysis to strategy

chapter 14|12 pages

From SWOT to marketing mix

ByF.W.J. Quix, R.P. van der Kind

chapter 15|28 pages

Public or target group

ByF.W.J. Quix, R.P. van der Kind

chapter 16|16 pages

Product or product range

ByF.W.J. Quix, R.P. van der Kind

chapter 17|18 pages

Location of the establishment

ByF.W.J. Quix, R.P. van der Kind

chapter 18|22 pages

Price

ByF.W.J. Quix, R.P. van der Kind

chapter 19|20 pages

Promotion

ByF.W.J. Quix, R.P. van der Kind

part 6|61 pages

Internal marketing mix

chapter 20|14 pages

Personnel

ByF.W.J. Quix, R.P. van der Kind

chapter 21|16 pages

Physical Distribution

ByF.W.J. Quix, R.P. van der Kind

chapter 22|29 pages

Presentation

ByChantal Riedeman

part 7|31 pages

Control

chapter 23|8 pages

Control of the implementation

ByF.W.J. Quix, R.P. van der Kind

chapter 24|21 pages

Control instruments

ByF.W.J. Quix, R.P. van der Kind