ABSTRACT

In this comprehensive volume on the reference process in archives, first published in 1986, experts offer a wealth of ideas on making both the reference archivist's and the user's tasks more exciting and enjoyable.

chapter |10 pages

The Reference Process in Archives: An Introduction

ByLucille Whalen

chapter |12 pages

Remembering the Women: Manuscript Reference at the Schlesinger Library

ByKatherine Gray Kraft, Anne Engelhart

chapter |14 pages

Wearing Someone Else’s Shoes: Reference in an Established Archive

ByEdward C. Oetting

chapter |10 pages

Archival Reference at a Technical University

ByElizabeth C. Stewart

chapter |8 pages

Life in the Fast Lane: Reference in a Business Archives

ByCynthia G. Swank

chapter |16 pages

Researching the Past: An Archivist’s Perspective

ByFrank A. Zabrosky

chapter |8 pages

The Paper Chase: Reference Service in the Bank’s Archives

ByAnne Van Camp

chapter |8 pages

The Manuscript Repository That Isn’t

ByCharles Clement

chapter |12 pages

A Well-Kept Secret: The Religious Archive as Reference Resource

ByRosalie McQuaide

chapter |10 pages

Reference Service in Catholic Diocesan Archives

ByJames M. O’Toole

chapter |10 pages

Reference and Research in Regional History Centers

ByGlen A. Gildemeister

chapter |14 pages

Expanded Access to Archival Sources

ByThomas Hickerson

chapter |2 pages

Forthcoming in the Reference Librarian

ByLucille Whalen

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