This collection offers a comprehensive overview of approaches to teaching the complex subject of content management.

The 12 chapters define and explain content management and its accompanying competencies, providing teaching examples in areas including content strategy, topic-based writing, usability studies, and social media. The book covers tasks associated with content management such as analyzing audiences and using information architecture languages including XML and DITA. It highlights the communal aspects of content management, focusing on the work of writing stewardship and project management, and the characteristics of content management in global contexts. It concludes with a look to the future and the forces that shape content management today. The editor situates the collection within a pedagogical exigency, providing sound instructional approaches to teaching content management from a rhetorical perspective.

The book is an essential resource for both instructors new to teaching technical and professional communication, and experienced instructors who are interested in upgrading their pedagogies to include content management.

chapter |15 pages


Content Management: A Pedagogical Exigency

part I|40 pages


chapter 2|17 pages

Content Management

Preparing Technical Communication Students for the Realities of the Workplace

part III|37 pages


part IV|55 pages


chapter 10|16 pages

Extending the Work of Writing Stewardship

Managing Texts, People, and Projects

chapter |19 pages

Afterword: Beyond Management

Understanding the Many Forces that Shape Content Today