ABSTRACT
Bullying in the workplace is a phenomenon that has recently intrigued researchers studying management and organizational issues, leading to such questions as why it occurs and what causes such harassment. This volume written by experts in a wide range of fields including Industrial and Organizational psychology, Counseling, Management, Law, Education and Health presents research on relational and social aggression issues which can result in lost productivity , employee turnover and costly lawsuits. Understanding this phenomenon is important to managers and employee morale.
TABLE OF CONTENTS
part |2 pages
Part I Introduction: The Problem of Workplace Bullying
part |2 pages
Part II Theories and Etiology
part |2 pages
Part III Forms of Workplace Incivility
part |2 pages
Part IV Managing Workplace Bullying
part |2 pages
Part V Conclusion and Future Directions