ABSTRACT

Is bullying really that bad? Why do some people just watch it happening? How do you know if it is bullying or strong management? What kind of leaders are able to create positive working environments?

The effects of bullying on organisations and individuals can be devastating and can adversely affect both the workers themselves and the productivity of the organisation that they work for. This book explores the impact of bullying from the perspective of both the employee and the organisation in which they work. In addition to describing the negative outcome of bullying, Workplace Bullying also looks at ways to promote resilience and the opportunity for growth and learning to take place.

Divided into four sections, this book covers:

  • the impact and symptoms of workplace bullying
  • individual interventions
  • organisational interventions
  • underlying causes and future considerations.

Workplace Bullying is essential reading for anyone with responsibility to help and support workers involved in bullying as a victim, supporter, or investigator. It offers organisations a chance to create an environment that will not only build a more resilient workforce, providing appropriate and effective interventions, but also provides solutions that will lead to the possibility of individual and organisational growth and development.

chapter 1|18 pages

Introduction to workplace bullying: Noreen Tehrani

ByNOREEN TEHRANI

part |1 pages

Part I: Impact and symptoms

chapter 2|14 pages

Impact of bullying on workers: Annie Hogh, Eva Gemzøe Mikkelsen and Åse Marie Hansen

ByANNIE HOGH, EVA GEMZØE MIKKELSEN AND ÅSE

chapter 3|16 pages

Bullying and post-traumatic stress: Noreen Tehrani

ByNOREEN TEHRANI

chapter 7|16 pages

Compassion fatigue in human resource professionals: Noreen Tehrani and Joan Popovic

ByNOREEN TEHRANI, JOAN POPOVIC

part |1 pages

PART II Individual interventions

chapter 8|17 pages

Narrative approaches or the alternative story: Debbie Dunn

ByDEBBIE DUNN

chapter 10|17 pages

An integrated counselling approach: Noreen Tehrani

ByNOREEN TEHRANI

chapter 11|13 pages

Healing the wounded soul: Marie-France Hirigoyen

ByMARIE-FRANCE HIRIGOYEN

part |1 pages

PART III Organisational interventions

chapter 13|17 pages

Bullying and harassment at work: Acas solutions: Gill Dix, Barbara Davey and Paul Latreille

ByGILL DIX, BARBARA DAVEY, PAUL LATREILLE

chapter 14|17 pages

Addressing bullying in the workplace: Maarit Vartia and Noreen Tehrani

ByMAARIT VARTIA, NOREEN TEHRANI

chapter 15|14 pages

Effectiveness of confl ict management training to prevent workplace bullying

ByJOSE M. LEÓN-PÉREZ, ALICIA ARENAS AND THELMA

part |1 pages

PART IV Other wisdoms

chapter 16|13 pages

Beyond the drama of confl ict

ByNOREEN TEHRANI

chapter 18|13 pages

Systematic suffering: Andreas Liefooghe and Siriyupa Roongrerngsuke

ByANDREAS LIEFOOGHE, SIRIYUPA ROONGRERNGSUKE