For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a breakdown or malfunction. The performance of individuals and organizations must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. This definitive new book explores this groundbreaking new development in safety and risk management, where 'success' is based on the ability of organizations, groups and individuals to anticipate the changing shape of risk before failures and harm occur. Featuring contributions from many of the worlds leading figures in the fields of human factors and safety, Resilience Engineering provides thought-provoking insights into system safety as an aggregate of its various components, subsystems, software, organizations, human behaviours, and the way in which they interact. The book provides an introduction to Resilience Engineering of systems, covering both the theoretical and practical aspects. It is written for those responsible for system safety on managerial or operational levels alike, including safety managers and engineers (line and maintenance), security experts, risk and safety consultants, human factors professionals and accident investigators.

chapter |6 pages

Prologue: Resilience Engineering Concepts

ByDavid D. Woods, Erik Hollnagel

part 1|86 pages


chapter 1|9 pages

Resilience – the Challenge of the Unstable

ByErik Hollnagel

chapter |1 pages

Systems are Ever-Changing

ByYushi Fujita

chapter 2|14 pages

Essential Characteristics of Resilience

ByDavid D. Woods

chapter 3|6 pages

Defining Resilience

ByAndrew Hale, Tom Heijer

chapter |1 pages

Nature of Changes in Systems

ByYushi Fujita

chapter 4|11 pages

Complexity, Emergence, Resilience …

ByJean Pariès

chapter 5|11 pages

A Typology of Resilience Situations

ByRon Westrum

chapter |1 pages

Resilient Systems

ByYushi Fujita

chapter 6|8 pages

Incidents – Markers of Resilience or Brittleness?

ByDavid D. Woods, Richard I. Cook

part 2|179 pages

Cases and Processes

chapter 8|29 pages

Engineering Resilience into Safety-Critical Systems

ByNancy Leveson, Nicolas Dulac, David Zipkin, Joel Cutcher-Gershenfeld, John Carroll, Betty Barrett

chapter 9|23 pages

Is Resilience Really Necessary? The Case of Railways

ByAndrew Hale, Tom Heijer

chapter |1 pages

Systems Are Never Perfect

ByYushi Fujita

chapter 10|4 pages

Structure for Management of Weak and Diffuse Signals

ByLars Axelsson

chapter 11|26 pages

Organisational Resilience and Industrial Risk

ByNick McDonald

chapter |1 pages

An Evil Chain Mechanism Leading to Failures

ByYushi Fujita

chapter 12|21 pages

Safety Management in Airlines

ByArthur Dijkstra

chapter 13|17 pages

Taking Things in One’s Stride: Cognitive Features of Two Resilient Performances

ByRichard I. Cook, Christopher Nemeth

chapter 14|11 pages

Erosion of Managerial Resilience: From Vasa to NASA

ByRhona Flin

chapter 15|18 pages

Learning How to Create Resilience in Business Systems

ByGunilla Sundström, Erik Hollnagel

part 3|86 pages

Challenges for a Practice of Resilience Engineering

chapter 17|11 pages

Properties of Resilient Organizations: An Initial View

ByJohn Wreathall

chapter |1 pages


ByYushi Fujita

chapter 18|26 pages

Auditing Resilience in Risk Control and Safety Management Systems

ByAndrew Hale, Frank Guldenmund, Louis Goossens

chapter |1 pages

Rules and Procedures

ByYushi Fujita

chapter 20|10 pages

Distancing Through Differencing: An Obstacle to Organizational Learning Following Accidents

ByRichard I. Cook, David D. Woods

chapter 21|8 pages

States of Resilience

ByErik Hollnagel, Gunilla Sundström

chapter |12 pages

Epilogue: Resilience Engineering Precepts

ByErik Hollnagel, David D. Woods