Accounting for the rapid and often confusing changes currently underway in the information systems of organizations, such as the rush to replace mainframes with networks and the decentralization of data storage and processing, provides insights on the duties and challenges of a data center manager. Covers strategic planning, management practices, controls, systems and contingency planning, network technology, human resources, desktop computing, and future directions....



Edited ByLayne C. Bradley

section I|2 pages

Strategic Planning

chapter I-1|20 pages

Long-Range Information Systems Planning

Edited ByRobert R. Moeller

chapter I-2|16 pages

Developing a Strategic Information Plan

Edited ByRaymond J. Posch

chapter I-3|10 pages

A Data Center Manager’s Guide to Systems Integrators

Edited ByThorton A. May

chapter I-4|18 pages

Defining End-User Computing’s New Role in IS

Edited ByChristine B. Tayntor

section II|2 pages

Data Center Management

chapter II-1|10 pages

Cost-Effective Management Practices for the Data Center

Edited ByGilbert Held

chapter II-2|12 pages

The Outsourcing Alternative

Edited ByJohn P. Murray

chapter II-3|14 pages

Downsizing Computer Resources: Planning, Implementation, and Management

Edited ByNathan J. Muller

chapter II-4|10 pages

Fine Tuning the Help Desk: Goals and Objectives

Edited ByChristine B. Tayntor

chapter II-5|12 pages

Client/Server vs. Cooperative Processing

ByDavid Friend

chapter II-6|14 pages

Managing Distributed Computing

ByRichard Ross

chapter II-7|8 pages

Making the Decision to Outsource

ByLayne C. Bradley

chapter II-8|10 pages

Achieving Quality in Data Center Operations

ByJeff Murrell

chapter II-9|14 pages

Automating the Data Center

ByJohn L. Connor

section 3|2 pages

Data Center Controls

chapter III-1|14 pages

Developing a Data Center Reporting System

ByJohn P. Murray

chapter III-2|12 pages

Update on Change Control and Problem Tracking Systems

ByThomas Fleishman

chapter III-3|10 pages

Improving Productivity by Implementing a Tape Workstation Environment

ByDaniel F. Schulte, George W. Zobrist

chapter III-4|14 pages

File Retention and Backup

ByBryan Wilkinson

chapter III-5|12 pages

Checklists for Reviewing MVS Data Center Controls

ByRonald G. Earles, William A. Yarberry

chapter III-6|12 pages

Understanding Computer Negligence and Liability

ByEdward H. Freeman

section IV|2 pages

Systems Planning

chapter IV-1|12 pages

A Primer on Client/Server Technology

ByLayne C. Bradley

chapter IV-2|8 pages

Managing Hardware in a Client/Server Environment

ByJohn P. Murray

chapter IV-3|18 pages

Preparing to Implement Client/Server Solutions

ByHugh W. Ryan

chapter IV-4|12 pages

Implementing Business Process Reengineering: A Case Study

ByFay Donohue-Rolfe, Jerome Kanter, Mark C. Kelley

chapter IV-5|10 pages

An Update On Optical Disk Systems

ByGilbert Held

chapter IV-6|14 pages

Planning for Object-Oriented Systems

ByJohn E. Gessford

chapter IV-7|12 pages

Lessons From Three Client/Server Implementations

ByJohn Levis, Peter Von Schilling

chapter IV-8|10 pages

Using Client/Server Technology to Enable Change: A Case Study

ByDonald Saelens, Stuart Nelson

section V|2 pages

Network Technology

chapter V-1|12 pages

Enterprise Network Design Technology

ByRoshan L. Sharma

chapter V-2|16 pages

An Expert Operating System That Manages Multinetwork Communications

ByYemmanur Jayachandra, Hal Sanders, Gita Jayachandra

chapter V-3|12 pages

Securing Distributed Data Networks

ByNathan J. Muller

chapter V-4|12 pages

Distributed Network Security

ByIRA Hertzoff

chapter V-6|14 pages

Auditing LANs

ByPaul Cullen

section VI|4 pages

Contingency Planning

chapter VI-1|16 pages

Overview of Business Continuity Planning

BySally Meglathery

chapter VI-2|24 pages

Strategies for Developing and Testing Business Continuity Plans

ByKenneth A. Smith

chapter VI-3|16 pages

A Business Impact Analysis for Disaster Recovery

ByKen Doughty

chapter VI-4|20 pages

Network Disaster Recovery Planning

ByNathan J. Muller

chapter VI-5|12 pages

Disaster Recovery Planning Tools and Management Options

ByJon William Toigo

chapter VI-6|10 pages

Selecting and Maintaining UPS Battery Systems

ByDavid D. Ittner

section VII|108 pages

Human Resource Management

chapter VII-1|14 pages

New Organizational Styles for the IS Department

ByMadeline Weiss

chapter VII-2|12 pages

Reengineering IS Professionals

ByStewart L. Stokes

chapter VII-3|10 pages

Career Planning: A New Set of Rules

ByLayne C. Bradley

chapter VII-4|8 pages

Systems Change: Managing Resistance from Data Center Personnel

ByFrank Collins, Gary Mann

chapter VII-5|12 pages

Managing Technical Professionals in Dynamic Data Center Environments

ByNathan J. Muller

chapter VII-6|16 pages

Increasing Productivity and Job Satisfaction by Motivating Employees

ByJames C. Wetherbe, Mead Bond Wetherbe

chapter VII-7|10 pages

Mentoring as a Career Strategy

ByStewart L. Stokes

chapter VII-8|10 pages

How to Change Organizations

ByKenneth P. Prager, Miles H. Overholt

chapter VII-9|12 pages

Career Paths for Data Center Professionals

ByNorman H. Carter

section VIII|40 pages

Desktop Computing

chapter VIII-1|8 pages

Managing the Transition to Microcomputers

ByJohn P. Murray

chapter VIII-2|8 pages

Assessing Microcomputer Operating Systems

ByRandall A. Nagy

chapter VIII-3|22 pages

An Overview of Microcomputer Network Controls and Security

ByFrederick Gallegos, Thomas Halsell

chapter VIII-4|12 pages

An Overview of Computer Viruses

ByRoger B. White

section IX|80 pages

Future Directions

chapter IX-1|12 pages

From Here to 2000: IT’s Impact on Business

ByLouis Fried

chapter IX-2|8 pages

Business Outlook on Parallel Computing

ByCarl Fink

chapter IX-3|10 pages

Trends in LAN Operating Systems

ByRob Walton, Kenneth W. Kousky

chapter IX-4|16 pages

Future Directions in Data Base Management

ByGordon C. Everest

chapter IX-5|10 pages

Trends in Terminal Technology

ByGilbert Held

chapter IX-6|12 pages

Information Security and New Technology

ByLouis Fried

chapter IX-7|10 pages

Trends in Data Communications Services

ByNathan J. Muller